FAQs

FAQs2020-06-02T13:31:30+00:00
Do you offer a measuring and fitting service?2020-06-03T18:03:20+00:00

Yes. We have a blind and curtain measuring and fitting service for Harpenden, St Albans and the surrounding area. It is always worth contacting us to see if we can offer a measuring service for you if you live a bit further afield. We also have a fitting service so your soft furnishings can be fitted, hung and dressed to perfection.

Can you supply fabrics that aren’t on your website?2020-06-03T18:03:06+00:00

Yes. We have accounts with a variety of suppliers and we also have a library ofbooks in our workroom. If you can’t see what you are looking for online,
please contact us.

Can I supply my own fabric?2020-06-03T14:38:30+00:00

Yes, you can, however there is a surcharge of 15%.  You also need to bear in mind that if there is a problem with the fabric then it is your responsibility to contact the company that you bought it from. This can be time consuming and problematic for you, whereas if we supply it, we check it and if there is anything wrong it is a much easier process for us to resolve.

Do you supply FR treated fabrics?2020-06-03T15:10:32+00:00

Most of our fabrics can be FR treated at an additional cost. Please enquire for a quote. Some of our fabrics are inherently fire retardant, and many can be ordered in pre-treated. Please contact us if you would like to discuss the different options.

How long will my bespoke products take?2020-06-03T18:02:23+00:00

Lead times vary depending on how busy we are when the order is placed, however, curtains usually take 5-6 weeks

  • Roman blinds, 4-5 weeks.
  • Cushions covers, 4-5 weeks. Roller blinds and
  • Venetian blinds about 2 weeks (although we can get some ranges in in just a few days).

We will contact you when they are ready.

I have awkward windows. Can you help?2020-06-03T18:02:10+00:00

Of course! We love a challenge and our team of very experienced staff will often find solutions to even the most awkward windows.

Do you have interior design services?2020-06-03T18:01:52+00:00

Our staff are very knowledgeable and experienced enough to give ideas and advice if required. However, we work closely with several interior designers and are always happy to recommend their talents.

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